Global gathering · berlin 2026

The Global Operational Excellence, Business Transformation & Process Improvement Forum

25–27 November 2026 Berlin · Hilton Berlin 1200+ senior executives

Where transformation takes shape

For a decade, this summit has defined the roadmap for operational excellence. In 2026 we return to Berlin with a completely refreshed program – built from three years of groundbreaking editions (2021, 2022, 2025).

We’ve woven together the most powerful themes: from the digital acceleration of 2021, the culture-first recovery of 2022, and the 2025 focus on AI & hyperautomation. The result is a multi‑track forum where strategy, leadership, and technology converge.

  • AI & hyperautomation
  • lean & design thinking
  • culture & change
  • process mining
  • agile at scale
  • people empowerment

2026 evolution

Hyperautomation · Generative AI in BPM · Emotional intelligence in operations · Post‑pandemic resilience · End‑to‑end process governance · Human‑centric continuous improvement · Leadership in complexity

AI & automation

  • Generative AI for process redesign
  • Hyperautomation & RPA at scale
  • Process mining + machine learning
  • Intelligent automation (AI/ML/IoT)
  • From RPA to autonomous processes

Culture & people

  • Psychological safety & high‑performance
  • Authentic / conscious leadership
  • Overcoming change fatigue
  • Employee value proposition hybrid
  • Coaching & active self‑learning

Strategy & execution

  • OKRs / Lean portfolio governance
  • Sustaining strategy deployment
  • Rock‑pebble‑sand model
  • End‑to‑end process ownership
  • Operational excellence as strategic tool

Design thinking & innovation

  • Human‑centred process design
  • Gamification & ideation
  • Rapid prototyping & testing
  • Integrating design thinking with lean
  • Empathising with stakeholders

BPM & digital

  • Next‑gen BPM & process intelligence
  • Governance frameworks for agility
  • Data‑driven performance metrics
  • Process standardisation & automation
  • Process mining to drive value

Change & engagement

  • Commitment to change models
  • Emotional intelligence in operations
  • Empowerment through upskilling
  • Wellbeing & resilience
  • Storytelling to inspire

Designed for

Heads of OpEx / CI VP Transformation Process Excellence Leads Automation & AI Directors Change Management Plant / Operations Directors BPM / CoE Leads R&D OpEx

Industries represented

AutomotivePharmaEnergy LogisticsManufacturingBanking RetailHealthcareTechnology AerospaceTelecomChemicals InsuranceConsumer goodsMining

2026 multi‑track agenda

Day 1 · workshops

  • Design thinking for OpEx (off‑site)
  • Process governance & alignment
  • Cultivating commitment to change
  • Hyperautomation blueprint
  • High‑performance teamwork secret sauce
  • Organizational learning pitfalls

Day 2 · main conference

  • Leadership & innovation keynote
  • Breakouts: wellbeing, hybrid EVP, authentic leadership
  • Sustaining strategy deployment
  • AI’s impact on roles & governance
  • Celebration gala dinner

Day 3 · deep dives

  • Intelligent automation & hyperautomation
  • Process mining, RPA, BPM synergies
  • Conquering mountains of change
  • From standardization to automation
  • Igniting transformation closing talk

+ dedicated streams: people, structure, execution, digital · 6 interactive breakouts per day

investment

conference
€2899 +VAT

3‑day full access · workshops, keynotes, lunches, gala dinner

speaker pack
€3999 +VAT

full delegate pass + speaker lounge & VIP networking

virtual online
€2499 +VAT

livestream main hall + selected breakouts · interactive Q&A

exhibition
€5999 +VAT

2x2m booth, 2 full passes, logo visibility

reserve your place

Berlin, 25–27 November 2026 · 1200+ attendees expected